Organizational Structure and Roles
Delivers Mission Critical Technologies and Services: NMFS OCIO maximizes the operational availability of IT resources under Technology Delivery Management by supporting Infrastructure, Network, and DevOps programs. In an effort to go beyond enabling the Agency’s mission and utilize NMFS supplied information technology, we identify and pursue opportunities to open new pathways for emerging IT technologies and practices.
Cyber Security Program Management
Provides Cyber Security Services and Management: NMFS OCIO advises on integrating security into new products and services across Fisheries. We continuously monitor enterprise risk management to reduce vulnerabilities under the overall security architecture and ensure that security is not compromised through the use of IT resources. We focus on improved response to security incidents, policies, and systems across all of Fisheries.
Advisory Services & PMO
Fosters Project Management Best Practices: NMFS OCIO is establishing a Project Management Office (PMO) to provide consistent and predictable project management across all of the enterprise by evaluating emerging trends within the federal IT arena. The PMO will serve HQ OCIO projects and will also be available for all Fisheries organizations. This group will provide management advisory services to share insights from external partners and across NOAA organizational boundaries to increase collaboration, improve organizational efficacy.
Cyber Security Risk Management & Operations
Ensures Enterprise-wide Compliance and Security: Cyber Security Operations provides continuous monitoring of NMFS FISMA systems for risk management and compliance with NIST, DOC, and NOAA-specific security policies. We also provide vulnerability management and remediation support, web application scanning, security architecture, CDM oversight, incident response, training, and security guidance.
Customer Experience (CX)
Improves Service and Response: NMFS OCIO aims to think like the customers that we serve, ensuring useful, usable, and enjoyable experiences to both internal and external customers on every interaction, regardless of platform. We look for opportunities to assist service delivery capabilities across all of fisheries regions, centers, and programs. The NMFS OCIO CX Branch is the primary POC for NMFS IT services end users and manages the IT service desk environment that provides tiered support throughout user lifecycles. The CX Branch also serves a liaison function, with partner support, across NOAA.
IT Governance & Administrative Support
Ensures IT Compliance: NMFS OCIO provides oversight and support for strategic operational planning and execution of IT governance. We assist with FITARA, budget, human resources, contract, and property management to ensure conformance with NOAA & DOC policies.
Defines Strategic Vision for Future Infrastructure Needs: NMFS OCIO Infrastructure Operations is responsible for providing installation, maintenance, and monitoring of all infrastructure hardware, and associated components, within all NMFS OCIO physical data and cloud-based centers. We ensure all NMFS OCIO data centers meet the needs of mission specific application requirements.
Application Development & Operations
Designs and Integrates Mission-Focused Application Services: NMFS OCIO Application Services focuses on the design, development, implementation, and maintenance of Fisheries software applications, Commercial Off-The-Shelf (COTS) software, and Information Technology (IT) systems and support across NMFS OCIO. Application Services integrates cloud computing, incremental deliveries, and structured governance principles into application service delivery and maintains enterprise applications. Application Services & Operations focuses on establishing an enterprise IT Common Component Framework containing modules/services to be shared across Fisheries information systems.
Network Engineering Operations
Provides Network Related Consulting Services for the NMFS Enterprise: NMFS OCIO Network Engineering focuses on providing data and voice services that drive the development and implementation of secure IT systems. We lead network delivery inclusive of vendor management with service providers.