Tips for Vessel Monitoring System Troubleshooting

CLS Triton Advanced

Recommended tips when troubleshooting a CLS Triton Advanced:

1. Check to see if there is sufficient power flowing properly to the VMS unit (e.g., at least 12 volts). This includes any battery/power supply that is powering the VMS unit.
2. Check to see if all external connections/cables to the VMS unit are secured and nothing seems to be externally corroded or damaged.
3. Check if there are any lights on the VMS unit currently (e.g., cycle of lights, steady red light, blinking green, etc.).
   • A steady green light on the Power LED (1st LED with a power symbol shape) should indicate a VMS unit that is functioning normally.
4. You can also attempt to do a Manual Junction BOX reset (just once if possible):
   • Look for the black button labeled “Test" on the white junction box.
   • Hold down the button for about 1 minute or until all lights go out.
   • When you let go, you may hear a beep and would wait until all the lights come back on and it should settle to a steady green light on the Power LED. 

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SkyMate m1600

Recommended tips when troubleshooting a SkyMate m1600:

1. Check to see if there is sufficient power flowing properly to the VMS unit (e.g., at least 12 volts). This includes any battery/power supply that is powering the VMS unit.
2. Check to see if all external connections/cables to the VMS unit are secured and nothing seems to be externally corroded or damaged.
3. Check if there are any lights on the VMS unit currently (e.g., cycle of lights, steady red light, etc.).
   • A steady green light on the Power LED (1st LED with a power symbol shape) should indicate a VMS unit that is reporting normally, and 2nd and 3rd LEDS (for GPS and Wi-Fi) may also be steady green as well.

Note: You usually cannot soft reset the Skymate VMS. You may have to disconnect power to do a hard reset. It is best before disconnecting power that Skymate has troubleshooted the VMS first, as you may have to deplete the internal battery on a Skymate VMS. This could take up to 24 hours, then connect power to complete the hard reset.

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