Quality Management and Continuous Improvement

In an environment that promotes continuous improvement, NOAA Fisheries and the Fisheries Information System Program strive to find creative solutions that produce high quality, accurate, defensible data that supports timely and cost-effective management and policy. Though quality management and Continuous Improvement (QM & CI) do include data quality, its reach is much broader. Quality Management and Continuous Improvement include leadership engagement, strategic planning, the use of process improvement tools and listening to the customer. When organizations include these quality management principles, a direct result will be improved data quality. Since 2010, members of the QM & CI Professional Specialty Group have served as QM & CI Ambassadors through training and outreach efforts. Through this work, the QM & CI PSG is developing and promoting a culture of QM & CI throughout NOAA Fisheries. The group meets regularly to share ideas and to promote QM & CI principles for the benefit of all of NOAA Fisheries as well partner agencies.