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Southeast For-Hire Integrated Electronic Reporting Program

Electronic reporting by federal for-hire vessels in the South Atlantic/Atlantic

Southeast

On This Page

Due to the federal government shutdown, SEFHIER Customer Support staff are unable to access emails or voicemails. We will respond to your messages in a timely manner once funds have been appropriated and the shutdown ends. We apologize for any inconvenience and look forward to acting upon your messages once operations resume. Until that time, please review the following trouble-shooting and common issues information.

Contact Information

News and Announcements

Our live call center has transitioned to an automated customer service model. This change is designed to help us to address your inquiry more efficiently. Please review the following trouble-shooting and common issues information. 

Background

The Southeast For-Hire Integrated Electronic Reporting (SEFHIER) program implements electronic reporting of for-hire vessel catch data for nearly 2,000 vessels in the South Atlantic.  The purpose of this program is to provide more accurate and reliable fisheries information about for-hire catch, effort, and discards.  Fishermen provide data that are critical to population assessments and better fisheries management.  Electronic reporting can also provide more timely, accurate, and reliable information for species that have low catches, small annual catch limits, or are rarely encountered. 

The links below provide information on the program and how to remain in compliance with the requirements.  We recommend you review the links below and reach out to us directly with questions.

Getting Set Up to Report

Troubleshooting & Common Issues

  • Permit Renewal with a Compliance Hold:
    • Log into the Permits On-line System
    • On your home page, under the “Active Applications” tab, click “Continue Application” button for the for-hire permit.
    • Go to the tab “My Permits/Applications.”
    • On the box on the left, under Reporting Requirements, select Logbook Compliance.
    • If you are missing reports, you will see a date for each week you are missing reports.
    • To come into compliance for any missing week, you will need to log into your for-hire reporting application and submit either:
      • A logbook for every for-hire fishing trip, or
      • A Did Not Fish (DNF) report for any week with no for-hire fishing trips.

**All reports are due by Tuesday at 11:59 PM following a fishing week (Mon-Sun). After submitting any missing reports, allow up to 3 days for your status to update in our Permits On-line System before proceeding with your permit application.
 

  • Compliance Status:
    View your monthly logbook compliance status on the Vessel Reporting Status website.  Enter your vessel registration number and click the “Get Compliance Status” button. The page will populate with information for each month and fishery.
    • For any non-compliant month (marked with a red “N”), go back into your for-hire reporting app and submit any missing reports for all weeks in that month. 

**After submitting any missing reports, allow up to 3 days for your status to update in our Permits On-line System before proceeding with your permit application.
 

  • eTrips/SAFIS Account Reactivation:
    If your eTrips account is inactive due to expired permits and you’re unable to submit your outstanding reports, then please email ACCSP support (at mobile_support@accsp.org) and copy ser.electronicreporting@noaa.gov, to request a 10-day extension.
    • For approval to be granted, you must send the request from the email address listed in the Permits On-line System (you can view that email address by logging in to the system, if you’ve forgotten). 
       
  • Logbook Submission Errors:
    The most common issue is overlapping date/time errors  in logbooks. If you suspect you may have overlapping date/time entries in your logbooks, review the information you have submitted and correct any erroneous date/times that are creating overlap errors.  If you are unable to correct an error, then please respond to this email requesting corrections (you must include the trip number, and the date(s) and time, you wish to correct to).
  • Getting set up to report, or for detailed program information:
    Visit our SEFHIER website for detailed information, such as getting set up to report to SEFHIER, an Informational Toolkit (a set of instructions for getting started with the SEFHIER program), and answers to FAQs.
     

Additional Contacts

  • For questions about your southeast federal permit(s):
  • For questions related to other federal programs:

Still need help?
If you’ve tried the above and still need assistance, please email the SEFHIER program (ser.electronicreporting@noaa.gov) with a detailed description of your issue. All emails will be returned during regular business hours, 8:00am-4:30pm, Monday through Friday. We’ll respond to you as soon as we are able.

Information for Vendors

This page provides documents about the requirements and specifications to be an approved software or hardware vendor for the South Atlantic Southeast For-Hire Integrated Electronic Reporting program.

 

*Executive Order 14172, “Restoring Names That Honor American Greatness” (Jan. 20, 2025), directs that the Gulf of Mexico be renamed the Gulf of America. On August 7, 2025, NOAA Fisheries and the National Ocean Service amended regulations in the Code of Federal Regulations to reflect the renaming. The name change did not result in any changes to, and had no effect on the applicability or enforceability of, any existing regulations. This website continues to use “Gulf of Mexico” when quoting statutes or previously published materials.

Last updated by Southeast Regional Office on 10/01/2025